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mae
mendoza

Senior Content

I build content systems and run the full operation around them: scoping requirements, writing content, designing review processes, and building the AI-assisted workflows that let it all scale. I tailor every deliverable for the team that will use it, from development specifications to editorial review criteria.

Content Architecture & Strategy

I design modular content systems that serve 50+ regional markets from a shared content base. I scope what works across markets and what needs to differ by region, and write the implementation specifications for every team in the build.

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Audience Analysis & Content Adaptation

I restructure content around what each audience needs to do with it. Different readers require different forms: not just adjusted vocabulary, but different structures, entry points, and levels of detail.

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Editorial Judgment & Quality Systems

I build review processes that catch what automation and compliance checklists miss: gaps in representation, cultural sensitivity, and accessibility. One remediation process I designed cut revision cycles by 80–85% across product lines.

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Process Design & AI Workflows

I design human-in-the-loop workflows where AI handles extraction and pattern matching and the expert handles judgment. I build verification into the workflow itself, and design processes that other specialists can pick up and run on their own content.

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